Privacy, By Design

Privacy Policy

Last Updated: March 22nd 2026

At Luvo, privacy and discretion are central to how we operate. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services.

By using our website or services, you agree to the practices described below.

1. Information We Collect

We collect only the information necessary to provide our services.

This may include:

• Name

• Email address

• Phone number

• General personal preferences shared during onboarding

• Communication history with our team

We do not require excessive personal data, and we intentionally limit the scope of what we collect.

2. How We Use Your Information

Your information is used solely to:

• Provide matchmaking services

• Coordinate introductions and communication

• Improve the quality of our services

• Respond to inquiries and support requests

We do not use your information for unrelated purposes.

3. No Profile Sharing or Photo Distribution

Luvo does not share your photos or personal profile with other users.

We do not distribute images, profiles, or identifying information to prospective matches.

This is a deliberate decision. In today’s environment, images can be used to identify individuals, locate personal information, and compromise privacy through tools such as reverse image search and AI-based recognition.

Instead, introductions are coordinated privately and directly through our team.

Only limited, non-identifying details (such as general interests or background context) may be shared where appropriate to facilitate an introduction.

4. How Introductions Are Coordinated

We prioritize discretion in how introductions occur:

• Only first names are typically shared initially

• Dates are arranged in public, appropriate venues

• Personal contact details are not exchanged unless both individuals choose to do so

This approach allows individuals to meet comfortably without unnecessary exposure of personal information.

5. Information Sharing

We do not sell, rent, or trade your personal information.

We may share limited information only in the following circumstances:

• With trusted service providers who assist in operating our business (e.g., communication tools), under confidentiality obligations

• If required by law or legal process

• To protect the safety, rights, or integrity of our users or services

6. Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.

However, no system can be guaranteed to be completely secure. By using our services, you acknowledge this inherent risk.

7. Data Retention

We retain your information only for as long as necessary to:

• Provide our services

• Maintain appropriate records

• Comply with legal obligations

You may request deletion of your information at any time.

8. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your data

• Opt out of certain communications

To make a request, please contact us using the information below.

9. Third-Party Services

Our website or communications may include links to third-party services.

We are not responsible for the privacy practices of those third parties and encourage you to review their policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be reflected by the “Last Updated” date above. Continued use of our services indicates acceptance of any changes.

11. Contact

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

info@luvomatchmaking.com